Prove what happened

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Reports

Operational reporting over your check-in data, ready to hand to a client.

1. Set the scope

   Choose the date range and narrow by the dimensions that matter — client, site, state or individual.

2. Generate and review

   The report builds over actual check-in records, so the numbers reconcile with the check-in log rather than being maintained separately.

3. Export and send

   Export for a client pack or an internal review.

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Analytics

Trends across time, sites and people — the view that shows drift before it becomes a complaint.

1. Pick the window

   Choose the period you want to understand. Longer windows make patterns legible that a single day hides.

2. Read the trends

   Look for coverage that is slipping at particular sites, late starts clustering on particular days, and staff whose pattern has changed.

3. Export the underlying data

   Analytics exports, so a finding can be taken into a client conversation with the numbers attached.

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Activity Log

The audit trail of what your team did inside the system — who changed what, and when.

1. Look up an action

   The log records administrative activity across the organisation, so a change can be traced back to the person who made it.

2. Use it to answer disputes

   When an attendance record was edited or a request approved, the trail shows who did it and when — which is usually the whole of the answer.

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All Notifications

One consolidated record of every alert the system sent, across all channels.

1. See every channel in one place

   In-app and push, e-mail and SMS are unified here, so you do not have to check three logs to reconstruct what a person was told.

2. Answer "were they notified?"

   Because the record is organisation-wide rather than personal, it settles the question directly — as opposed to My Notifications, which only shows your own.

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SMS Log

What went out by text message, and what happened to it.

1. Find the message

   The log lists SMS sent to staff — check-in prompts, assignments and alerts — with recipient and timestamp.

2. Use it for the awkward questions

   When someone says they were never told, the SMS log is the fastest place to confirm what was sent and when.

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E-mail Log

Every e-mail the system sent, including what the recipient actually saw.

1. Find the mail

   The log lists outbound e-mail with recipient, subject and time.

2. Open the exact message

   Preview reproduces the mail as it was sent, rather than a summary of it — so a dispute about wording is settled by looking.

3. Retrieve what was attached

   Attachments are downloadable from the record, which matters when an overtime batch or a report was sent to accounts.