Please read these terms carefully before using AlertCheckin or the AlertCheckin mobile application.
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AlertCheckin is a workforce management and geo check-in platform developed and operated by Computer Guardians Pty Ltd (ABN 93 675 153 009), a company registered in Australia ("Computer Guardians", "we", "us", or "our"). ALERTCHECKIN is a registered business name of Computer Guardians Pty Ltd.
AlertCheckin provides subscribing businesses ("Business" or "Client Organisation") with tools to manage field-based employees and contractors, including GPS-based check-in and check-out, geofence alerts, shift scheduling, selfie verification, real-time dashboards, and related workforce visibility features.
The AlertCheckin service is available via:
By registering for, accessing, or using AlertCheckin (including the mobile App), you ("User") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you are accessing AlertCheckin as an employee, contractor, or representative of a Business, you represent that you have the authority to accept these Terms on behalf of that Business.
If you do not agree with any part of these Terms, you must immediately cease using AlertCheckin and the App.
AlertCheckin is strictly an enterprise and internal business tool. Use of this platform is limited to:
You must be at least 18 years of age or the minimum legal working age in your jurisdiction (whichever is higher) to use AlertCheckin. By using the App or platform, you confirm you meet this requirement.
AlertCheckin is deployed in Australia, India, and other jurisdictions where Client Organisations operate. Users accessing the service from India agree that their use is subject to applicable Indian laws including the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023.
AlertCheckin provides (depending on the subscription plan):
We aim for high availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or emergency fixes which could cause temporary downtime. We will endeavour to provide advance notice for planned maintenance.
Access to AlertCheckin is provided to Business clients under a subscription agreement. Subscription plans, fees, and billing cycles are agreed upon directly between Computer Guardians and the Business. All subscription payments are processed through secure direct payment channels — not through any mobile app store platform.
Individual employees and field staff who access AlertCheckin via the mobile App do so at no personal cost. No payment is ever requested from, or charged to, individual end-users of the App. All commercial arrangements exist solely at the Business account level.
Refund requests from Business clients are handled under the terms of the applicable subscription agreement between the Business and Computer Guardians.
You agree to use AlertCheckin only for its intended purpose of legitimate workforce management within your organisation. You must not:
AlertCheckin collects GPS location data and, where enabled, facial images (selfies) for workforce verification purposes. This data is collected only:
The collection and use of this data is governed in full by our Privacy Policy. Business clients are responsible for ensuring they have obtained all necessary consents from their employees before enabling location and selfie features.
Computer Guardians processes this data as a data processor on behalf of the Business client (data controller). Both parties agree to comply with applicable data protection laws, including the Australian Privacy Act 1988, the Indian Digital Personal Data Protection Act 2023, and the General Data Protection Regulation (GDPR) where applicable.
All rights, title, and interest in and to AlertCheckin — including the web platform, mobile application, software, design, trademarks, logos, and content — are owned exclusively by Computer Guardians Pty Ltd. Nothing in these Terms grants you any right to use our intellectual property other than as strictly necessary to use the service for its intended purpose.
Data entered into AlertCheckin by a Business client remains the property of that Business. Computer Guardians does not claim ownership of Business data.
AlertCheckin may use or integrate with third-party services including mapping services (e.g., Google Maps), push notification services, SMS providers, and cloud hosting. Your use of such services is subject to the relevant third party's terms and policies. Computer Guardians is not responsible for the availability, accuracy, or conduct of third-party services.
The AlertCheckin App is distributed via the Apple App Store and Google Play Store solely as a distribution channel. Apple Inc. and Google LLC are not parties to these Terms, are not responsible for AlertCheckin, and provide no warranty for the App beyond what is required by applicable law.
The following additional terms apply to any use of the AlertCheckin App downloaded from the Apple App Store. These Terms constitute the end user licence agreement ("EULA") between you and Computer Guardians for the App, and they incorporate and do not conflict with the Apple Media Services Terms and Conditions as of the Effective Date.
These Terms are concluded between you and Computer Guardians Pty Ltd only — not with Apple Inc. ("Apple"). Computer Guardians, not Apple, is solely responsible for the App and its content. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
Computer Guardians grants you a non-transferable licence to use the App on any Apple-branded device that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions.
Computer Guardians is solely responsible for providing any maintenance and support services with respect to the App, as specified in these Terms or as required under applicable law. You and Computer Guardians acknowledge that Apple has no obligation to furnish any maintenance and support services for the App.
Computer Guardians is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to an applicable warranty, you may notify Apple, and Apple will refund any purchase price paid for the App to you (the App is provided to end users at no charge, so no refund will typically be payable). To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Computer Guardians' sole responsibility.
You and Computer Guardians acknowledge that Computer Guardians, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
In the event of any third-party claim that the App, or your possession and use of the App, infringes that third party's intellectual property rights, Computer Guardians — not Apple — will be solely responsible for the investigation, defence, settlement, and discharge of any such claim.
You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
Any questions, complaints, or claims with respect to the App should be directed to:
Computer Guardians Pty Ltd (ABN 93 675 153 009)
470 St Kilda Road, Melbourne VIC 3004, Australia
Phone: +61 414 060 088
Email: support@alertcheckin.com
You must comply with any applicable third-party terms of agreement when using the App (for example, your wireless data service agreement).
You and Computer Guardians acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms as they relate to your licence of the App, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
In addition to sections 11.1–11.10 above, Apple's standard Licensed Application End User License Agreement ("Apple Standard EULA") applies to your download and use of the App from the Apple App Store. It is reproduced below in full, as published by Apple at apple.com/legal/internet-services/itunes/dev/stdeula. In the event of any inconsistency between the Apple Standard EULA and sections 11.1–11.10, the terms more protective of Apple shall prevail with respect to Apple.
Apps made available through the App Store are licensed, not sold, to you. Your license to each App is subject to your prior acceptance of either this Licensed Application End User License Agreement (“Standard EULA”), or a custom end user license agreement between you and the Application Provider (“Custom EULA”), if one is provided. Your license to any Apple App under this Standard EULA or Custom EULA is granted by Apple, and your license to any Third Party App under this Standard EULA or Custom EULA is granted by the Application Provider of that Third Party App. Any App that is subject to this Standard EULA is referred to herein as the “Licensed Application.” The Application Provider or Apple as applicable (“Licensor”) reserves all rights in and to the Licensed Application not expressly granted to you under this Standard EULA.
a. Scope of License: Licensor grants to you a nontransferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the Usage Rules. The terms of this Standard EULA will govern any content, materials, or services accessible from or purchased within the Licensed Application as well as upgrades provided by Licensor that replace or supplement the original Licensed Application, unless such upgrade is accompanied by a Custom EULA. Except as provided in the Usage Rules, you may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time. You may not transfer, redistribute or sublicense the Licensed Application and, if you sell your Apple Device to a third party, you must remove the Licensed Application from the Apple Device before doing so. You may not copy (except as permitted by this license and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Licensed Application).
b. Consent to Use of Data: You agree that Licensor may collect and use technical data and related information—including but not limited to technical information about your device, system and application software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Licensed Application. Licensor may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you.
c. Termination. This Standard EULA is effective until terminated by you or Licensor. Your rights under this Standard EULA will terminate automatically if you fail to comply with any of its terms.
d. External Services. The Licensed Application may enable access to Licensor’s and/or third-party services and websites (collectively and individually, "External Services"). You agree to use the External Services at your sole risk. Licensor is not responsible for examining or evaluating the content or accuracy of any third-party External Services, and shall not be liable for any such third-party External Services. Data displayed by any Licensed Application or External Service, including but not limited to financial, medical and location information, is for general informational purposes only and is not guaranteed by Licensor or its agents. You will not use the External Services in any manner that is inconsistent with the terms of this Standard EULA or that infringes the intellectual property rights of Licensor or any third party. You agree not to use the External Services to harass, abuse, stalk, threaten or defame any person or entity, and that Licensor is not responsible for any such use. External Services may not be available in all languages or in your Home Country, and may not be appropriate or available for use in any particular location. To the extent you choose to use such External Services, you are solely responsible for compliance with any applicable laws. Licensor reserves the right to change, suspend, remove, disable or impose access restrictions or limits on any External Services at any time without notice or liability to you.
e. NO WARRANTY: YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED "AS IS" AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
f. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Licensor’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.
g. You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.
h. The Licensed Application and related documentation are "Commercial Items", as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.
i. Except to the extent expressly provided in the following paragraph, this Agreement and the relationship between you and Apple shall be governed by the laws of the State of California, excluding its conflicts of law provisions. You and Apple agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California, to resolve any dispute or claim arising from this Agreement. If (a) you are not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Service from the U.S.; and (d) you are a citizen of one of the countries identified below, you hereby agree that any dispute or claim arising from this Agreement shall be governed by the applicable law set forth below, without regard to any conflict of law provisions, and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts located in the state, province or country identified below whose law governs:
If you are a citizen of any European Union country or Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.
Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods.
To the fullest extent permitted by law, AlertCheckin is provided "as is" and "as available" without warranties of any kind, either express or implied. Computer Guardians does not warrant that the service will be uninterrupted, error-free, or completely secure.
Nothing in this clause limits any non-excludable guarantee under Australian Consumer Law or other applicable mandatory law.
To the maximum extent permitted by applicable law, Computer Guardians' total liability to you or your organisation arising from or in connection with your use of AlertCheckin shall not exceed the total subscription fees paid by the Business in the three (3) months preceding the event giving rise to the claim.
Computer Guardians is not liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, data, or business opportunity.
You agree to indemnify, defend, and hold harmless Computer Guardians Pty Ltd and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from: (a) your violation of these Terms; (b) your misuse of AlertCheckin; or (c) your violation of any law or third-party rights.
Computer Guardians may suspend or terminate access to AlertCheckin at any time, with or without notice, for violation of these Terms, non-payment, or for any other legitimate operational reason. Business clients may terminate their subscription in accordance with their subscription agreement. Upon termination, the Business's data will be handled in accordance with our data retention policy and the Privacy Policy.
Individual users may request permanent deletion of their account and personal data at any time — from within the App (Profile → Delete account) or via app.alertcheckin.com/delete-account. See our Privacy Policy for details of the deletion process and timeframes.
These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to conflict of law principles. The parties submit to the exclusive jurisdiction of the courts of Victoria, Australia for the resolution of any disputes.
For Business clients operating in India, the parties agree to first attempt resolution through good-faith negotiation, and if unresolved, through arbitration in accordance with the Arbitration and Conciliation Act 1996 (India), before resorting to court proceedings.
We may update these Terms from time to time. Material changes will be communicated to Business administrators by email or in-app notification at least 14 days before they take effect. Your continued use of AlertCheckin after the effective date of updated Terms constitutes your acceptance of the changes.
If you have any questions about these Terms of Service, please contact us:
Computer Guardians Pty Ltd
ABN: 93 675 153 009
470 St Kilda Road, Melbourne VIC 3004, Australia
Phone: +61 414 060 088
Email: support@alertcheckin.com
Website: computerguardians.com.au